Services We Provide
PBX Phone System Training
*Partner Phone Systems
*IP Office Phone systems
* IP Office System Administration  
* Merlin Magix
* Merlin Ledend
* Definity Prologix

IP Telephony Server for Enterprises
(installation maintenance and MAC)
* S8710 Media Server
* S8500 Media Server
* S8300 Media Server

Consulting / Design Services
• Call-Center Solutions
• Computer Network Designs
• Site Surveys
• Design/Configuration Engineers
• Project Management
• BICSI (Building Industry Consulting Service
International) Recommendations
• RCDD (Registered Communications Distribution
Designer), Recommendations
• LAN, WAN Design / Installations
• Voice and Data wiring-CAT5e & CAT6,
Testers and Reporting
Voice Mail & Converged Network Solutions
* Modular messaging,  MSS &  MTS
* Messaging Administration Server (MAS)
* Messaging Storage Server (MSS)
* Messaging Tracing Server (MTS)
* Intuity Audix
* Intuity LX
* Octel System

Avaya Maintenance
Preventative Maintenance Programs start at $500.00

• Hi-Tech-Solutions Training Promotes Quality
• Involves all employees and managers
• Train on new user commands
• Eliminates service calls due to user errors
• Training that covers all work shifts
• Follow-up as needed
• Offer on-line help tools
• Training Performed on full Avaya Product range
• End user and System Admin training provided